TERMS OF USE – HISTORY OF THE COMPANY

‘’e-kathreftes.gr’’ is the online shop which displays and provides online sales of mirrors from the company trading as ‘’YALOS GLASS DESIGN – VLACHOU PANAGIOTA”  which has its registered office in Patras (Ag. Andreou 62).

“YALOS GLASS DESIGN – VLACHOU PANAGIOTA” is a company which uses glass in construction and creates products from glass and sheet glass. It has been working knowledgeably and consistently with mirrors and glass since 1981, and in fact it specializes in difficult construction applications, with its technically trained staff making suggestions for architectural and decorative use. Our store’s fully qualified mechanical engineer is Ioannis Vlachos who is continuing the company tradition and undertakes the study, design and supervision work for every project. This guarantees that every project is the highest possible quality. “YALOS GLASS DESIGN – VLACHOU PANAGIOTA” has mirrors in a huge variety of designs and colours for every space and also has a wide range of sandblasted designs for mirrors. In addition, it manufactures shop windows with triplex, security and bulletproof glass, automatic doors and folding and accordion doors. The company also designs and makes glass for canopies, balconies, handrails, stairs and for showers, as well as for dining rooms, kitchens, counter tops and shelves. Finally, the company sells and supplies energy-efficient glass with heat and sound insulation properties. This means that all your needs, both small and large, for your home or business, can be met either by simple or one-off glass fittings. We provide a service for individuals, technical companies, contractors, engineers, decorators, hotels, cafes, restaurants and state work throughout Greece.

Before going into our online store and browsing the website, we would invite you to look at the following terms and conditions which apply specifically to use of the online store of “YALOS GLASS DESIGN – VLACHOU PANAGIOTAS” which is at “e-kathreftes.gr ”. Make sure that you have read the following terms and conditions carefully and that you agree with their content, as your further use and browsing on the website ” e-kathreftes.gr ” implies your explicit and unconditional consent, acquiescence and agreement with their content.

 

MODIFICATION OF TERMS AND CONDITIONS

“YALOS GLASS DESIGN – VLACHOU PANAGIOTA” reserves the right to unilaterally modify or renew these terms and conditions for transactions made through its online store without prior notice, and will inform visitors by posting the new terms and conditions on the website of this online store. Please note that the change of terms does not apply to orders that you have already placed.

 

INFORMATION & PRODUCTS PROVIDED

“YALOS GLASS DESIGN – VLACHOU PANAGIOTA” is committed to the quality, completeness and validity of the information presented on its website subject to any technical or typographical errors that cannot be predicted or which have occurred unintentionally, including the descriptions and prices of products, or any website outage due to force majeure, without, at the same time, committing to the availability of products. The company, in the context of good faith, is not responsible and is not liable for errors due to mistakes made when entering electronic data in the store.

 

DESCRIPTION OF PRODUCTS – SERVICES – BENEFITS

We are obliged, but also highly concerned, to ensure that the information given on the website regarding the quality, the quantity, the main characteristics and the prices of the products are absolutely accurate. However some products may appear slightly different in size, colour and texture on your computer screen than they are in reality.

 

Example presentation of products (handmade):

Bathroom mirrors

Living room mirrors

Floor mirrors

Table mirrors

Wardrobe mirrors

Full length mirrors

Wall mirrors

 

Example presentation of Services provided:

Replacement of windows

Glass wall coverings

Work/repairs on Mirrors

Work/repairs on windows

Window installation 

 

PRODUCT PRICES 

The prices listed in the relevant catalogues, next to each product, include VAT. These prices refer to the quantities that are available, and our company reserves the right to modify the description and prices of its products without prior notice. However, when fulfilling your order, it undertakes to send the products you ordered with the features and prices given on its website at the time of the order.

 

PURCHASE OF PRODUCTS

” E-kathreftes.gr ” makes every effort to provide high quality services, but nevertheless is not responsible for any errors in prices and features of products and cannot guarantee that there will be no website downtime or ” human” errors when updating the price of a product. To ensure the purchases you make are safe and efficient, we invite you to contact us via e-mail at info@e-kathreftes.gr. When registering your order you will receive an automated e-mail stating the details of your order. While your order is being processed, you can visit the section “My orders” on our website and find information on the progress of your order.

 

The stages in processing your order are as follows:

– Pending: Your order has been received by a partner of our company who checks it for correctness.

Under execution: Your order is in the stage when the products are being assembled in our warehouse or are under construction.

– Executed: The products you ordered have been sent for shipment to you or have already been delivered to you or to a transport agency.

– Cancelled: Your order has usually been cancelled after consultation with you.

 

If there is a pending issue in your order, an e-mail will be sent to you about this. Alternatively, we will contact you on the phone number you stated when registering or when registering your order on our website.

 

If you do not receive either an e-mail confirming your order or a phone call from us, it is your obligation to inform us without delay, as there may be a problem with the contact details you have stated. “e-kathreftes.gr” does not bear any responsibility if you have entered your contact details incorrectly meaning it is not possible for us to contact you.

 

RIGHT OF WITHDRAWAL AND PRODUCT RETURNS

 

The 14-day withdrawal period and the right of return does not apply to:

Mirrors that are not off-the-shelf and which are made to order.

 

“e-kathreftes.gr” considers that its users have read the website terms and conditions of use and have accepted them unconditionally.